Frequently Asked Questions

  • General
  • Service

There is 6 months warranty on the device and 6 month on battery.

Category: Micro ATM

Micro ATM commission is the same as the existing AePS commission.

Category: Micro ATM

Commissions are credited to retailer’s trade wallet.

Category: Micro ATM
Tag: MicroATM

Equitas is the acquiring bank for Micro ATM. The retailer does not need to open an account with them, and can continue to maintain an existing bank account.

Category: Micro ATM

Commission rates are subject to change, we will provide you with this information as and when commission rates are revised by bank or service provider.

Category: Micro ATM

Currently, we support only Debit card cash withdrawal.

Category: Micro ATM
Tag: MicroATM

Transaction confirmation SMS is sent to the mobile number captured by the retailer while initiating the transaction.

Category: Micro ATM

If the Micro ATM transaction has timed out but the amount is debited, it will be reversed to the customer’s account within one week. In case of delay beyond that, the retailer can call customer service to register the complaint.

Category: Micro ATM

The retailer will be able to view the transaction in the report section under the Micro ATM tab.

Category: Micro ATM
Tag: MicroATM

Maximum ₹10000 can be withdrawn per transaction. Total cash withdrawal amount is decided by the issuing bank.

Category: Micro ATM

There is no limit on number of transaction that can be performed by retailer. However customer transactions are limited by issuing bank.

Category: Micro ATM
Tag: MicroATM

For any issues, you can reach our customer service number on +91 9994909090.

Category: Micro ATM

Our Partners

Download PayNearby now

Use PayNearby app & take charge of all your transactions to grow your business