When you cancel a flight ticket, the airline charges a cancellation fee against your ticket. The amount that is returned after this deduction is called the refundable fare. For more information, please refer to the ‘Fare Summary & Rules’ under the ‘Flight Details’ tab. A non-refundable fare is a discounted fare where no refund can be claimed from the airline in case of cancellation.
This fare is offered by low-cost carriers on domestic flights, where check-in baggage is not allowed. A passenger can carry upto 7 kgs of one-hand luggage. The weight limit varies from airline to airline.
For domestic flights: A child can travel with his/her birth certificate or Aadhaar Card.
For international travel: A passport is mandatory with a valid Visa.
Extra baggage can be booked while booking the flight tickets on PayNearby portal at an additional cost.
In a full-service airline, meals are generally included within the cost of the flight ticket. However, in low-cost carriers, you have to book meals separately at an additional cost. You can choose your meal option while booking the flight ticket on PayNearby. If you have already booked the flight, please call the airline directly to add meals to your ticket.
If you have cancelled your ticket through PayNearby portal/app, the refund will be processed in the retailer wallet. Refund amount and the TAT varies from airline to airline.
The cancellation charges for each flight booking is different. Kindly mail your PayNearby ID or ticket to firstname.lastname@example.org
It varies from airline to airline. Please check with the concerned airline directly.
Airlines don’t allow any name change. We suggest you cancel the existing booking and make a new booking.
Yes, partial cancellation is possible in a few cases. Kindly mail your ticket or PNB ID to email@example.com to know more regarding the same.