Please follow the below steps to send money to a beneficiary account:
– Create a sender profile by adding details – (Mobile Number, Name, Address) if it doesn’t exist.
– An OTP will be sent to the sender’s mobile number.
– Validate the OTP.
– Add beneficiary detail
– Bank Account No, IFSC Code, Account Holder Name.
– Select “IMPS” or “NEFT”.
– Click “Transfer” to proceed.
If you do a “Cash-out”: an OTP will be sent to the sender’s mobile number, post OTP validation amount will be added to your main wallet.
If you do a “Reinitiate”: an OTP will be sent to the sender’s mobile number, post OTP validation you can send money to the same beneficiary or any other beneficiary.
If you have entered a wrong account number/IFSC code and the transaction is successful, then kindly contact your bank, provide them with UTR / RRN to freeze the particular amount. You can immediately raise a complaint from your portal. The complaint option is available under the Complaint & Enquiry section. With the correct account number and details, after raising the complaint, you will get the update within 15 to 20 working days.
Please follow the below steps to send money to a beneficiary account:
– Create a sender profile by adding details – (Mobile Number, Name, Address) if it doesn’t exist.
– An OTP will be sent to the sender’s mobile number.
– Validate the OTP.
– Add beneficiary detail
– Bank Account No, IFSC Code, Account Holder Name.
– Select “IMPS” or “NEFT”.
– Click “Transfer” to proceed.
If you do a “Cash-out”: an OTP will be sent to the sender’s mobile number, post OTP validation amount will be added to your main wallet.
If you do a “Reinitiate”: an OTP will be sent to the sender’s mobile number, post OTP validation you can send money to the same beneficiary or any other beneficiary.
If you have entered a wrong account number/IFSC code and the transaction is successful, then kindly contact your bank, provide them with UTR / RRN to freeze the particular amount. You can immediately raise a complaint from your portal. The complaint option is available under the Complaint & Enquiry section. With the correct account number and details, after raising the complaint, you will get the update within 15 to 20 working days.
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