If transaction is successful, withdrawal amount including commission amount will be credited to your trade balance in real time.
FAQ Tag: AePS
What does ‘No Checking Account’ error mean, while doing an AePS transaction?
“No Checking Account” error occurs when a customer’s Aadhaar Number is not linked to the customer’s bank a/c.
What does ‘Invalid agent/CSR code’ error mean, while doing an AePS transaction mean?
“Invalid agent/CSR code” error occurs when a customer’s Aadhaar number is not responding to the associated fingerprint.
Why am I not able to offer AePS deposit services?
Deposit services have been temporarily stopped by NPCI. We will notify you when this service restarts in future.
Have completed AePS transaction, customer’s account is debited however my trade account is not credited, what should I do?
If the transaction is successful, the amount will be credited to your trade balance. It may sometimes take 1-2 hours for the credit to reflect in your account. Incase you do not receive the credit in stipulated time, please call our customer care on +91 9994909090.
AePS transaction has failed, however amount is debited, what should I do?
In an unfortunate scenario, if a transaction fails, customer’s money will be reversed into their account within 7 working days. You can call our customer care +91 9994909090 or check mini-statement to check the reversal.