If a bill payment has failed but the amount has been debited from your main wallet, this amount will be reversed back in 24 working hours.
FAQ Category: Bill Payments
Electricity bill payment is successful but bill amount isn’t updated. What can be done?
If the payment is successful, please wait for 24 working hours for the payment to reflect in provider’s account. If it isn’t updated in 24 hours, please raise a complaint under ‘Complaint & Enquiry’ section in the portal.
How many days before the due date does electricity bill needs to be paid?
You need to pay your electricity bill at least 2 days prior to the due date.
What is the maximum amount of electricity bill that can be paid?
There is no maximum limit on the electricity bill that can be paid. But, if the bill amount is above Rs.50,000, PAN card is required.
What customer details are required for electricity bill payment?
You will need the following customer details for electricity bill payment:
– Customer Mobile Number
– Biller Name / Location
– Consumer Number
What bills can I pay on PayNearby platform?
You can pay Electricity, Gas, Water, Credit card, Cable TV, DTH, Education fee, Fastag card, Hospital, Housing society, Insurance, Loan repayment, Municipal taxes, Postpaid and Subscription bills on PayNearby Platform.