You can call the PayNearby helpline number – 033 6690 9090.
FAQ Category: PayNearby Shopping Card
Can I use my PayNearby Shopping Card in foreign countries/foreign sites?
This card is designed for domestic usage only, so it cannot be used in foreign countries/ foreign sites.
Where can I check the balance and transaction done with my card?
You can check your card balance and past transactions on your PayNearby App.
Can I cancel one card and get another one?
Yes, you need to follow these steps:
– Cancel your current card.
– Wait for 30 days.
– Apply for a new card.
How can I cancel the card? What happens to my balance after I cancel the card?
Click the ‘Cancel Card’ option in your PayNearby app for cancelling your card. Your remaining card balance will be transferred to the account linked with PayNearby.
Can I withdraw cash with this card?
PayNearby Shopping Card is a virtual card. No physical card is issued to you. Hence, cash withdrawal can’t be done.
Where all can I use the card?
PayNearby Shopping Card can be used for all online transactions i.e. Shopping, Bill Payment, School fee Payment, Tax Payment, Insurance and Mutual Fund Payment etc.
How can the card be loaded and for how many times?
You can load the card either with your PayNearby trade or PayNearby main wallet. The card can be loaded an unlimited number of times.
What is the limit of the card?
Monthly limit is upto ₹5 lacs
Annual/Yearly limit is upto ₹25 lacs
What are the charges for the card?
There are no charges for issuance, loading or usage of the card.
