Within 48 hrs, the sell amount will be credited to the customer’s bank account.
FAQ Category: Services
How do Customers can sell gold?
The retailer will have to enter details regarding-*Weight (in gm), *amount as per today’s rate, *Add Bank Account, If the customer’s bank is IMPS supported then the customer can perform a sell transaction. However, if the customer’s bank is NEFT supported then he will have to present a passbook/Cheque book copy. Post this, the NBT operations team will verify all details and once that’s done the customer can proceed further for initiating the sell transaction. TAT is 48 hrs.
What are the details required to register in Buy gold?
The retailer has to fill in the customer’s basic details like Name, DOB, Gender, Address details and also has to upload KYC documents (Aadhaar Card) and verify the customer by taking his live picture.
Are account statements available online?
Account statements may be viewed on the PayNearby Platform.
What do we mean by the current gold buy rate?
The current gold buy rate indicates the current spot price for gold. The spot price is always changing and live gold quoted depicts this movement and keeps investors updated on price changes.
Will I receive an invoice for transactions?
PayNearby will provide an invoice for each transaction booked to the customers to their e-mail addresses as provided while onboarding a customer. Invoices can be viewed on the platform.
Are there any charges I would need to pay other than the gold rate?
The additional charges would depend on the product chosen by the Customer. Taxes would be levied as applicable based on the transactions conducted on the Platform. 3% G.S.T
How do I sell my gold?
Through the PayNearby platform, customers shall be provided a selling price. Customers can choose to sell any amount starting with a minimum of Rs. 100.00 to a maximum of the amount of gold they own.
The selling price may be temporarily unavailable in the unlikely event of a disruption in the bullion market.
Is there any lock-in period for buying/selling digital gold?
Customers can sell gold only after 24 hrs of the purchase date.
What is the Retailer’s commission in Buy Gold?
The retailer will get 1% commission on the gold purchase amount.