You can collect payments in cash, UPI QR, SMS Payments or Aadhaar Pay. You will need to complete KYC to access digital payment options.
FAQ Tag: online grocery order
What happens if the customer orders products which is out of stock or not available. How can we inform the customer?
Under order history there is an edit option available to remove items before confirming the order.
How to check BuyNearby orders placed by the customer in the app?
You will receive a notification from the app and can check the Order History to confirm the order. On confirmation, customers will receive a notification for the same.
Do I have to upload any documents to use BuyNearby?
No documents need to be uploaded to use this service. However, to accept digital payments, you need to do a self digi KYC.
When will be the store be online for the customers to order?
On completing the quick onboarding process, simply click on the ‘Go Online’ option in the confirmation pop up to take your store online.
Are there any charges I need to pay to register my shop?
BuyNearby service is available free-of-charge on PayNearby app.
Can I upload my own products and services to BuyNearby?
Yes, you can upload your own products. Once they get approved by the system, your customers can see them in the catalogue. But, you cannot upload your services on BuyNearby.
What is BuyNearby?
You can take your store online and attract more customers by displaying products on the BuyNearby app. Through this app, customers can order essentials like grocery, vegetable and dairy items online from your shop.