How can a product be returned?

The retailer can return the product/check order status as below:

– The retailer has to login to their own account on store.amazon.in or DOST APP.

– The retailer needs to login on the customer’s behalf using the customer’s mobile number/OTP or email Id/ password.

– The retailer has to go to the order history of the customer and then click on the “Track Package/ Return Item” depending on the customer’s requirement.

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